Delivery Charges:
At Phenix Airsoft, we offer a single carrier: Colissimo, with possible delivery to your home or at a relay point. You can choose between home delivery, relay point delivery, or at the post office.
Delivery charges are calculated in tranches of 1 kg. The maximum weight is 20 kg for orders delivered at "Mon Commerçant" relay points of the Colissimo offer, as well as for Chronopost relay points. For home and post office deliveries, the maximum weight is 30 kg.
Returns:
For any warranty return request, it is mandatory to go through the contact form available in the "Contact us" section of our website.
Retractions can be done via your order, in your order history, using the dedicated button.
