Phenix Airsoft F.A.Q Coronavirus

Is your Store open?

In compliance with the instructions put in place by the Government, our store is currently closed until further notice #Restezchezvous We wish to participate in the collective effort.

Can we continue to order on your site?

Our site remains open and active, in order to ensure home deliveries, in the context of the Covid-19 crisis, as the stores are closed, the drop-off points are not available, nor the withdrawal from our store. Only home delivery with our partners (Colissimo and Chronopost) remain available.

What are the delivery times ?

Delivery times are normally 2 to 4 days for Colissimo and 24 hours * for Chronopost. With the Covid-19 crisis, deadlines may be lengthened due to the influx of essential sites (Food and others), however our teams are doing their best to process orders the same day. * The Chronopost delivery time can be extended from 24 to 48 hours depending on the nature of the items that cannot take the plane (Replicas, products under pressure).

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